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  • Increasing Distribution
  • Display Booking
  • Shelf Relays
  • Field Reporting/Tracking compliance against KPIs
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Family interacting with supermarket cashier at checkout counter with oranges on conveyor

13

Territory Managers who sell to New World and PAK’nSAVE stores nationally

50

Merchandisers who service the New World and PAK’nSAVE stores nationally

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Part Time Sales Representatives who check compliance and merchandise in all Woolworths and Fresh Choice stores nationally

80

people selling your brand every day
FAQ

What is field sales representation and why does my FMCG brand need it?

Field sales representation means having experienced sales professionals visit retail stores and supermarkets in person to promote your products, secure shelf space, and grow sales performance. It’s essential in NZ’s competitive FMCG market to maintain strong retailer relationships and ensure execution at store level.

How does KML’s field sales team operate nationwide?

KML has one of the largest field sales teams in New Zealand, with over 80 dedicated territory managers, sales representatives and ,erchandisers covering major supermarkets nationally. They visit stores regularly to increase distribution and ensure your products are visible and selling well.

Which retailers do KML’s field sales representatives call on?

KML’s field sales team calls on major supermarket groups across NZ, including Foodstuffs brands like New World and PAK’nSAVE, as well as Woolworths stores and other key grocery outlets, ensuring broad coverage and consistent engagement.

What activities do field sales representatives perform in stores?

Field reps engage with store buyers and staff to secure distribution, manage displays, check compliance, promote new products, book shelf space and report market feedback. Their work helps maximise stock availability and category performance.

How is KML’s field sales performance measured?

KML tracks all interactions against measurable KPIs such as distribution gains, display execution, in-store compliance and sales trends using advanced reporting systems, giving brands data-driven insights into performance.

Can KML help secure premium in-store placements for new products?

Yes. KML’s field sales team works with supermarket buyers and store managers to present your products, negotiate prime shelf positioning and organise in-store displays that improve visibility and sales potential.

Why is regular field coverage important for FMCG success?

Consistent store visits build rapport with retailers, keep your products top-of-mind, ensure correct merchandising and capture real-time market intelligence, critical for sustained growth in NZ’s dynamic FMCG environment.

What is the difference between field sales and merchandising?

Field sales focuses on selling activities, negotiation and distribution growth, while merchandising ensures correct stock levels, pricing and shelf presentation. Both are connected, but field sales drives the commercial relationship and retailers’ decisions.

How often do KML field sales representatives visit stores?

Visit frequency varies by store and brand strategy, but key supermarkets can be visited weekly or more to maintain visibility, manage promotions and sustain performance improvements.

How does KML support brand owners beyond sales visits?

KML combines field sales with advanced reporting and account insights, giving you up-to-date distribution data, market trends and performance feedback, enabling smarter decisions and better returns for your FMCG brand.

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